Boat Hire Supervisor

    • Expiry date:28 February 2020
    • Location:Willen Lake
    • Salary:£11 per hour

    About the role

    Position:
    Boat Hire Supervisor

    Reporting to:
    Duty Manager

    Remuneration:
    £11 per hour, casual working (March - October 2020)

    Location:
    Willen Lake, V10 Brickhill Street, Milton Keynes, MK15 0DS

    Key objectives
    • Ensure that Hire services at Willen Lake create an enjoyable and safe experience for all visitors.
    • Help to maintain a high standard of presentation at Willen Lake.
    • Take a proactive role in ensuring the Hire Team provide excellent customer service to Willen Lake visitors.
    Duties
    • Managing of the Hire staff team.
    • Provide a high profile and visible presence at Willen Lake including weekends, bank holidays and school holidays.
    • Provide response to incidents and emergencies in order to enable park users to enjoy Willen Lake safely.
    • Liaise with the Duty Manager Team and Reception to ensure safe operation of the Hire services at Willen Lake
    • Liaise with Reception staff to ensure correct allocation of equipment and regularly assess supply/demand to ensure an excellent customer experience.
    • Assist with Reception cover – especially for lunch breaks.
    • Carry out hire safety observations of the Lake and hire equipment checks.
    • Ensure that any incidents and accidents are reported to the Senior person on site and that a full account is made using the incident reporting process.
    • Ensure equipment is checked prior to use and is in a safe condition to hire.
    • Ensure that any defective equipment is reported, requested to be repaired and correctly labelled until safe to use.
    • Ensure cash handling procedures are being followed and take control of cashing up at the end of the day.
    • Be a responsible key holder.
    • Ensure the Hire Team rota meets the needs of the Watersports Centre opening times.
    • Help assist other members of staff clean the centre, in all areas.
    Experience and skills

    Essential

    • Flexibility
    • Outgoing, calm and engaging personality
    • Self-motivated, organised and confident
    • Experience of working with the public e.g. in a customer focused role
    • Ability to work as part of a team
    • Full clean driving licence
    • Excellent communication skills
    Qualifications

    Desirable

    • First aid qualification
    • RYA Powerboat Level 2
    • Risk assessment experience

    Apply online

    Can't see the ideal job? Why not send us your details anyway, so we can keep you in mind in the future?

    Send us your details

}