Treetop Extreme Instructor

    • Location:Willen Lake
    • Salary: Up to £8.50 per hour

    JOB DESCRIPTION

    POSITION

    Treetop Extreme Instructor

    REPORTING TO

    Treetop Extreme Supervisor

    REMUNERATION

    Up to £8.50 per hour depending on age

    Zero hour contract

    LOCATION

    Willen Lake, V10 Brickhill Street, Milton Keynes MK15 ODS

    KEY

    OBJECTIVES

    Responsible for ensuring that our customers have a safe, fun and memorable experience above all else.

    Projects a positive disposition towards all tasks appointed them

    Be a confident, personable character able to communicate and work effectively with all manner of customer

    Display excellent duty of care to all customers of Treetop Extreme and Willen Lake.

    DUTIES       

    To successfully complete the Treetop Extreme in-house training systems and maintain a high standard of operation in-line with Treetop Extreme safety and operational policy.

    To ensure thoroughness of work throughout all areas of the instructor position, most notably, attention to detail with regards to performing inspections and checks during day to day operations. 

    Assist in maintaining a paper trail of training documents inspection reports amongst other reporting aspects relevant to the operation of the site.

    To promote equality and ensure that all duties are carried out in accordance with our Equal Opportunities Policy.

    To occasionally work at the Treetop Reception window, to handle check ins, upgrades and walk on customers amongst other administrative tasks appointed them by the Treetop Management.

    To ensure cash handling procedures are being followed and carry out cashing up routine at the end of the day.

    To adhere to centre cleaning and site presentation processes.

    Ensure every customer at Willen Lake is afforded the best service we can reasonably provide.

    To undertake any other duties as required.

    EXPERIENCE AND SKILLS 

    Essential

    Strong head for heights

    Excellent communication skills

    Superb customer focused attitude

    Team player

    Happy to work outdoors and in all weathers!

    Desire to learn

    QUALIFICATIONS

    No qualifications necessary, all training will be provided in house

    This job description represents the usual duties and requirements of the position, however, the job holder may be required to carry out other duties in line with their capability, training and level of authority. The company reserves the right to change the job description in consultation with the post holder. The job description does not form part of the Contract of Employment.

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