Waterfront Supervisor

    • Expiry date:28 February 2019
    • Location:Willen Lake
    • Salary:£9.50 per hour

    POSITION

    WATERFRONT SUPERVISOR

    REPORTING TO

    Chief Instructor

    REMUNERATION

    £9.50 per hour (0 hour contract, up to full time hours during summer months)

    LOCATION

    Willen Lake, V10 Brickhill Street, Milton Keynes MK15 ODS

    KEY

    OBJECTIVES

    To take a lead role in the organisation and delivery of day to day Watersports activities, including organisation, training and deployment of staff.

    Be a key contact point for large groups and identifying and resolving problems if and when they arise.

    To take a lead role in the maintenance of equipment and may also be required to carry out any duties expected of an Instructor.

    DUTIES       

    To be responsible for planning, briefing, delivering and debriefing the staff team.

    Allocating work duties and organising staff.

    Keyholding responsibilities.

    Provide observation and support to staff to help them develop and deliver activities to high standards.

    To support staff in difficult circumstances, including changes in weather and student behaviour problems.

    To be responsible for the safety of all activity participants and take a lead role in ensuring best practices and training is followed. 

    To deal with, as appropriate, any safety hazards and report to the Senior Management Team at the earliest opportunity.

    To provide activity-specific technical advice and course guidance where required.

    To administer first aid or to ensure that first aid/medical assistance is called at the earliest opportunity should an incident occur on session.

    To instruct groups of all ages in a range of activities, for which you are qualified.

    To ensure that equipment is maintained and stored to suitable standards to ensure safe and effective operation.

    To ensure records are regularly updated, including incident, equipment and damage reports.

    To ensure certified courses are delivered in line with NGB requirements, and to oversee that standards are being met where   certificates are being issued.

    To be aware that the Whitecap Willen Lake represents the public face of The Parks Trust and to conduct all activities in a manner which promotes and enhances our image and reputation.

    To promote equality and ensure that all duties are carried out in accordance   with our Equal Opportunities Policy.

    To ensure cash handling procedures are being followed and carry out cashing up routine at the end of the day.

    Administration and reception duties.

    To adhere to centre cleaning processes.

    To undertake any other duties as required.

    EXPERIENCE AND SKILLS 

    Essential

    Flexibility

    Outgoing, calm and engaging personality

    Self-motivated, organised and confident

    Experience of working with the public e.g. in a customer focused role

    Ability to work as part of a team

    Excellent communication skills

    Clear thinking initiative

    Leadership experience

    QUALIFICATIONS

    Essential

    Watersports interest

    Customer service experience

    Experience at running a shift

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